Terms and Conditions

Zoe Elizabeth regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Zoe Elizabeth users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, please contact Zoe at zoe@zoeelizabeth.com.au

Collection of Information

When you purchase from ZE, we require information from you in order to provide the best service possible. All correspondence is collected and stored, particularly in regard to sales, support and accounts, including Email.

Use of Collection Information

Any details collected from ZE customers is required, to provide you with our products and a high level of customer service. Email addresses are recorded and added to our database to keep you updated with ZE news and special offers.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at sales@zoeelizabeth.com.au

Access to Collected Information

If your personal information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at sales@zoeelizabeth.com.au

Orders

If you purchase a product or service from us, we request certain information from you. You are required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

ZE uses personal information for essential communications, such as emails, accounts information, as well as promotional updates. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at sales@zoeelizabeth.com.au. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

ZE may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personal information for any other purpose. ZE does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the ZE site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.zoeelizabeth.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Zoe Elizabeth Security Policy

Zoe Elizabeth uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.